Privacy Policy

Mills/Sterling Aerospace, Inc. is committed to protecting your privacy online. Please read the following privacy policy to understand how your personal information is protected.

1. We will ask specific information from our web site visitors such as name address, phone number, e-mail address, etc. This information is required so you may register and have the ability search for parts, check for pricing and place orders.

2. Any information given by you will be secure and not shared with any third party unless you have granted permission to share this information.

3. You will have access to any personal information you have provided Mills/Sterling Aerospace Inc. and the ability to change or update the information at any time.

The safety and security of your information also depends on you. You will have your own personal password to access our web site. You should never share this password with anyone else. If at any time you feel your password security has been breached, please notify your Account Executive.
You can visit our web site and browse without giving any personal information. However, there are areas of our web site that require a login name and password in order for you to utilize all of its functions, such as, our All Products Catalogue,  Request for Quote Form, etc via our web site. These functions will not be available if you choose not to provide us with the necessary information.

GENERAL TERMS

This website is provided by Mills/Sterling Aerospace, Inc. and all of its affiliated entities (hereinafter known as “MSAI”) as an on-line information and communication service. Use of this website is subject to your acceptance of the terms and conditions set forth within this agreement (hereinafter “Agreement”).By accessing or using this website, you agree that you have read, understood, and have become legally bound by the following terms and conditions. If you do not wish to be legally bound by these terms and conditions, you may not access this website or use any of the services provided on or through it. Your use of this website shall be deemed as your acceptance of this Agreement. MSAI may modify this Agreement at any time without prior notice. Modifications are effective immediately upon posting of the modified Agreement. You agree to review this Agreement periodically to be aware of any modifications. Your continued use of this website shall be deemed as your acceptance of any and all modifications of the Agreement.

ELIGIBILITY FOR USE

You agree NOT to use this website or any of this website’s services for or in connection with any of the following activities: (1) tampering, hacking, modifying, or otherwise corrupting the security or functionality of the services, interfering with or disrupting MSAI network or other networks connected to the service, or posting, e-mailing, or otherwise transmitting any data that contains any software viruses, Trojan horses and/or any other code, files, or programs intended to destroy, disrupt, or otherwise impair a computer’s functionality or the operation of any service; (2) chain letters, pyramid schemes, or spamming; (3) posting, e-mailing, or otherwise transmitting any unlawful, harmful, harassing, defamatory, libelous, abusive, threatening, vulgar, sexually explicit, hateful, or otherwise objectionable material of any kind, or any material that is invasive of another’s privacy or exploits children under 18 years of age; (4) spoofing or otherwise impersonating any person or entity, such as another user or any  MSAI personnel, falsely stating or otherwise misrepresenting your identity or affiliation, or forgoing any TCP/IP packet header  or any part of the header information in any e-mail or other posting; (5) using the services for any fraudulent or illegal purpose, or gathering personally identifiable information without prior consent; (6) violating any applicable local, state, national, or international law, such as laws governing financial services or export control; (7) interfering with another user’s enjoyment of the services; or (8) violating any other of MSAI rules or policies.

REGISTRATION OBLIGATIONS

As a user of this website, you agree to provide current, complete, and accurate registration information and to maintain such information to keep it accurate, current, and complete. Additionally, you certify that you are at least 18 years of age and are able to form legally binding contracts under applicable law.

USER NAMES AND PASSWORDS

User names and passwords are issued at MSAI discretion upon request. A username and password may not be used by anyone but the buyer/user to whom it was originally issued. You agree that you will not give out or share your username and password with anyone, especially people outside of your company, or use the username or password of any other user.

USE OF INFORMATION/INTELLECTUAL PROPERTY

Your use of this website is nonexclusive, non-transferable, and limited to right to access, display, download, and print material from this website solely for you and your companies non-competitive use. Information obtained by you through this website may not be shared or given to any third party—doing so constitutes a violation of this Agreement. You may not modify, reproduce, publicly display, distribute, extract, collect, harvest, or otherwise modify materials from this website for any competitive commercial purposes. You may use this data in your computer systems as vendor quote information as long as it is associated only with MSAI and its affiliates as deemed above. All data on this website is the property of MSAI and can only be used as set forth herein. MSAI reserves the right to seek damages to the full extent permitted by law for any violations of use of the MSAI website as set forth within this Agreement.

USE OF INFORMATION/WARRANTIES

Use of the materials on this website is at your own risk. Materials are provided “AS IS,” without any warranties as to the availability of this website or the accuracy of the materials provided on www.millssterlingaerospace.com

COPYRIGHTS AND TRADEMARKS

All material contained within this website is copyrighted. You agree to comply with all copyright law when you access or use this website. The trademarks, logos, and service marks (hereinafter “Marks”) displayed on this website are the property of MSAI or other third parties. You are not permitted to use these Marks without prior written consent of MSAI or such third party, which may own the Marks. The catalog portion of our website is formatted in Adobe Acrobat. Permission is granted to download the Adobe Acrobat portion of our catalog onto your desktop for reference only and for the purchase of our products. Any reproduction of the contents of our catalog for purpose of the sale of any information is prohibited and infringement of copyright laws.

PRICING INFORMATION

While every effort will be made to maintain listed/quoted prices, prices are subject to change without notice due to changes in cost of material and/or manufacturing services. Prices and availability contained herein are quotations and DO NOT constitutes legally binding offers. Prices are quoted and payable in U.S. Dollars ( USD ) or Canadian Dollars ( CAD ). Buyer will arrange for and pay all expenses necessary to deliver purchased parts from MSAI facility, unless specific arrangements are made prior to sale. All items priced on this website should be considered stock unless buyer is notified prior to shipment. Quotations are valid for 30 days from issuance date.. MSAI reserves the right to correct pricing in the event of our error and will notify the buyer prior to shipment to obtain both acknowledgement and acceptance of correction. Buyer's order is subject to Seller's line item requirements AND minimum order requirements.

LIMITATIONS ON LIABILITY

MSAI and its officers, directors, employees, and agents, shall in no event be liable to any person or entity for any indirect, special, consequential, or other damages that are related to the use of, or the inability to use this website, or the content or functions contained therein.

VENUE SELECTION/CHOICE OF LAW

This Agreement shall be deemed to have been made in the Province of Ontario, Canada. and shall be interpreted in accordance with the law of the Dominion of Canada, in Ontario without regard to conflict of law principles. You consent to the exclusive jurisdiction of Federal Courts in the Province of Ontario, Canada, for determination of any claim or controversy between the parties and arising out of or relating to this Agreement. You consent to the jurisdiction of Canadian Federal courts in Ontario and waive any objections as to personal jurisdiction or to the laying of venue in such courts due to inconvenient forum or for any other basis. In the event that MSAI shall engage an attorney or commence an action against you arising out of facts and circumstances related to this Agreement including, but not limited to, your breach of any of your obligations hereunder, MSAI shall be entitled to recover its reasonable attorney's fees, costs, and other disbursements incurred in connection therewith.

INDEMNITY

You agree to indemnify, defend, and hold harmless MSAI, its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to this website from and against all losses, expenses, damages, and costs, including reasonable attorney’s fees, resulting from or relating to any violation of this Agreement by you.

EXPORT RESTRICTIONS

This website is controlled and operated by MSAI from its offices within Canada .  MSAI makes no representation that the products or other material accessed through this website are appropriate or available for use in all other locations, and access to them from other countries, where their contents are illegal, is prohibited. Those who choose to access this website from other locations do so on their own volition and are responsible for compliance with applicable local laws. You may not export or re-export any product received under this Agreement except in full compliance with all Canadian laws and regulations. In particular, the products may not be exported or re-exported into, (or to a national or resident of any country to which Canada or the USA embargoes goods to. In addition, you are responsible for complying with any local laws in your country, which may impact your right to import, export, or use this website or products obtained through this website.

LINKING

You agree to obtain prior written permission from MSAI before linking to this website. This website provides links to third party websites or Internet sources, which are not under the control of MSAI. These links are provided solely for informational purposes and as a convenience and do not constitute an endorsement, sponsorship, recommendation, or referral by MSAI to the linked website or its products and services. MSAI makes no guarantees whatsoever about any other website to which you may have access through this website. MSAI is not responsible for actions of the operators of linked websites or the content, services, or products available on or through them.

LIABILITY FOR MISUSE

Any attempt by any person to deliberately damage this website or undermine its operation is a violation of criminal and civil laws. Should such an attempt be made, MSAI reserves the right to seek damages from such person to the full extent permitted by law.

TERMINATION OF USE

MSAI reserves the right to terminate service to you in its sole discretion, with or without notice, if we believe that your conduct fails to conform with this Agreement, to investigate and to involve and cooperate with law enforcement authorities, and to pursue a civil lawsuit or criminal prosecution for any alleged or actual illegal activities involving this website or any of the services. Obligations assumed by you through this Agreement, shall survive termination. MSAI may terminate, change, suspend, or discontinue any aspect of this website at any time, including the availability of any features of this website. MSAI may also impose limits on certain features and services or restrict access to parts, or all, of this website without notice or liability.

STANDARD TERMS FOR SALE OF PARTS

The following terms of sale apply to any sale of products by MSAI. – a Canadian Federal corporation, with the place of business located in Uxbridge, Ontario, Canada..

ERRORS AND OMISSIONS

MSAI makes every effort to update all pricing. MSAI reserves the right to correct pricing, if necessary, after an order has been submitted and prior to shipment. Buyer will be notified prior to processing the order if a correction is necessary. MSAI reserves the right to replace ordered parts with a new revision, superseding parts or replacement part with the same fit, form and function, conforming to establish industry specification where the drawing or specification authorizes such replacement. Buyer’s part number will be referenced when necessary with purchase orders. Our site may contain typographical errors and inaccuracies. We reserve the right to correct ANY error and disclaim ANY liability for damages resulting from the use of any site content. We encourage all buyers to use their own governmental prints and proprietary prints to insure accuracy. MSAI  is an industry leader and we welcome our customers to notify us if they detect any inaccuracies.

MATERIAL WARRANTY

All items are in conformity with all current governmental requirements and the specifications of the respective manufacturers. MSAI disclaims all other warranties, express or implied, including all warranties of merchantability and of fitness for a particular purpose. The liability of MSAI is expressly limited exclusively to replacement of any item which is rejected because of a defect in material or workmanship. Such replacement shall constitute satisfaction of all liability MSAI may have in connection with such parts whether liability is based upon contract rights, negligence, both direct or indirect, consequential damages.

PAYMENT

All major credit cards are accepted. C.O.D. and bank draft are also alternative methods of payment. Customers that have been approved with a line of credit (Net 30) by MSAI, will pay MSAI within 30 days of invoice date subject to meeting MSAI credit requirements. All invoices that are not paid within Net 30 days of the invoice being issued, is subject to a 2% premium per month interest charge on outstanding balances. In the event an account goes into collections, buyer will be responsible for any and all collection and/or legal fees to collect the outstanding balance.